A lot of persons who start using their very first hosting account, or switch companies, frequently have inquiries with respect to how particular procedures are done or run into problems when setting up different things such as emails, website settings, and so on. That is the reason why, a lot of providers have prepared documentation with popular questions and problems in order to help their clients get information quickly and seamlessly. As a result, the help desk support staff members can devote more time to actual issues that particular customers may be facing, because the solution for the minor things will already be available on the Internet and clients will be able to easily resolve them without having to get in touch with the help desk support team. Having elaborate documentation is pretty important, especially for new clients with no previous experience, since the hosting service involves an enormous amount of features and many people can get puzzled about what action to take. A good information repository can both help you perform the operations that you wish and get to know how the hosting service works as a whole.

Extensive Online Documentation in Shared Web Hosting

All Linux shared web hosting packages that we are offering come with a comprehensive knowledge base where you can find everything you should know in regard to your web hosting account. Whether you plan to create a new MySQL database, to redirect a domain name by means of an .htaccess config file or to set up an e-mail account on your personal computer or hand-held device, you can just check our help articles and all the information that you need will be there. When you go to a particular section of your Hepsia Control Panel, you can see articles that are dedicated to the functions that can be accessed through it. In case you want to see the entire article collection and get familiar with all the features that Hepsia is offering, or only to read general info about the web hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost to cover any complication that you could possibly come across, but if you don’t find what you’re looking for, you can always get in touch with us, as our customer support team is available 7 days a week.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated packages, will allow you to access the detailed online support documentation that we’ve compiled for you. The articles themselves offer generic information about our services, educational guides about the separate functions that you can make use of, as well as troubleshooting instructions that can help you rectify common issues that you could stumble upon. The topics that we’ve included cover virtually everything, from easy things such as how to host a new domain name in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, whereas the entire article collection can be accessed through the dedicated Help section.