Q: What exactly does website migration mean and what does it include?
A: The website migration service on offer at Small Business Network Administrators is totally free and consists of moving all your website files, databases and e–mails from your present hosting provider to your new hosting account with us. We will also modify all the settings required for your websites to be completely operational on our advanced cloud hosting platform.Our technicians are completely capable of moving any kind of site. With years of practical experience in this field, they’re well–versed in the specificities of our hosting platform, our Control Panel and all other commonly used Control Panels. For them, transferring a custom–built web app with lots of custom libraries is as easy as moving a simple WordPress weblog.
Q: Web site migration seems like lots of work. How long does it take?
A: While we cannot give you an exact time frame, since there are a lot of variables, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our best to move your website within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: My privacy concerns me. What details do you need to have?
A: We don’t need any sensitive information. We will require, though, the login info for your current web hosting account along with the name of the web site that you want to migrate.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will my website be unavailable during the transfer?
A: While we move your website, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the transfer is finished, we’ll ensure that everything is working correctly and that the integrity of your content is not jeopardized prior to notifying you that the migration is completed. After that, we will explain to you how to move the domain name over to your hosting account with us and how to update the DNS settings.
Q: Will my present web hosting provider know that I’m leaving them?
A: Nope. Aside from your login info for the Control Panel, we won’t need anything. We’ll never get in touch with your web hosting provider. They will not know anything about the transfer either.
Q: Does it make any difference what platform my present hosting provider is using?
A: We can transfer your site from any hosting provider or any Linux–based hosting platform on condition that we can obtain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we’re unable to transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.