Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section integrated into our Web Hosting Control Panel features a selection of help articles and frequently asked questions. Aimed towards fixing any common problem that you might chance upon, they are compiled by our support team of expert techs.

  • Top quality support service

  • How–To Video Clips

  • We have compiled a selection of educational video tutorials that visually demonstrate how you can fix a common issue related to your Linux shared web hosting packages account. You will find the training videos in the Help section.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 client care service and come with a 60–minute ticket response guarantee. Our capable techs will be available 24–7 and will rectify any problem that you might chance upon within maximum 1 hour after the technical support ticket submission. In the majority of cases, a reply will be given to you within 20 minutes.