A 99.9% Server Uptime
The principal benefit of developing your own shared web hosting system is that you don’t have to worry about compatibility – you configure a given set of software applications in such a manner as to work with a specific set of hardware components. The final result is something considerably more stable and dependable, since there are fewer potential risks of failure. We’ve built our cloud hosting system atop proven hardware components together with a significantly customized version of Security–Enhanced Linux in order to create a truly riskless environment for your own sites.
This is why, with all our Linux shared web hosting packages plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s important that you also build your own network architecture. That is why we built a custom internal network in all our data centers. Based on high–end Juniper routers and switches, our internal network allows for extremely fast data transfer speeds and is also fully redundant.
This way you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, no matter which hosting plan you’ve picked.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your hard–earned money on the line, you can’t feel truly secure. For this reason, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel pleased with our service or in case you wish to get an even more powerful web hosting solution, such as a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you’ll get your money back in full, without any secret costs or repayment charges.
24/7 Technical Support
We’ve carefully chosen each member of our 24x7 support team to make certain that we can offer you the best possible client support you can possibly get. Each one of our customer service technicians has several years of experience dealing with hosting accounts behind his back, hence they know what they are doing. Moreover, they’re at your disposal 24/7/365 – you can get in touch with them at any moment and they’ll respond back to you as quickly as possible.
Their average support ticket response time is less than twenty minutes, whilst with other web hosting companies you are forced to wait for days. Plus, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to in under sixty minutes.