1 hour ticket response
Our team of customer service technicians is specialized in giving fast answers to each of your inquiries. We will review your trouble ticket the instant it’s been delivered and will respond back to you with a solution to the problem within maximum 1 hour after the support ticket submission. In fact, our average ticket response time is 20 minutes.
A Premium–Quality Tech Support Service
Each member of our customer care staff has many years of experience in the Linux shared web hosting packages realm and the majority of them have worked for us for at least 5 years. They all are ready to reply to all your questions in the most competent manner possible.
An Easy–to–Navigate Help Center Section
In the Web Hosting Control Panel you can find an easy–to–browse Help section where you can get quick hints on how to use our services. You can see the answers to your queries in our F.A.Q. archive, see more details in the web hosting account administration articles or check the instructional video tutorials.